Cancellation & Refund Policy – Makemyflights Website
We understand that plans can change. That's why we aim to make cancellations and refunds as clear as possible. Please read this policy before making your booking.
Reservation Confirmation
Booking doesn't mean your spot is confirmed right away. We'll send a confirmation email within 1 to 2 business days. If we can't confirm your reservation, you'll get a full refund — no fees, no stress.
What Can Be Refunded
- If a tour needs a minimum number of travelers and that number isn't met, you'll get a full refund or you can choose a different trip.
- If the new option costs more, you may need to pay the difference.
- Extra refunds in special cases depend on the tour operator.
What Cannot Be Refunded
- If you don't show up on the day of the trip — no refund.
- If you miss part of the tour after it starts — no refund.
- Flights included in tour packages are non-refundable and non-changeable.
- Once confirmed, hotel extensions and instant booking products (like tickets or passes) can't be canceled or refunded.
General Cancellation Rules
Here's how refunds work based on how early you cancel:
When You Cancel | How Much is Refunded |
---|---|
25+ days before the trip | 100% refund |
16–24 days before | 75% refund |
7–15 days before | 50% refund |
6 days or less | No refund |
- We count days before your travel start date.
- We don't count the day you cancel or the travel date itself.
- If your trip is within 6 days, we can't make any changes or refunds.
How to Cancel a Booking
We need written email requests to cancel. Phone calls, voicemails, or chat messages don't count.
Email us your request along with your reservation number. Once we get it, we'll process your refund within 1 to 7 business days.
Refund Methods
- Refunds are usually sent via PayPal or check.
- If you paid by wire transfer, we'll deduct the bank fee from your refund.
Free Cancellations – Some Activities
You can cancel single-day tours or activities at least 7 days in advance for a full refund. Admission tickets or skip-the-line passes are not included — check the special notes for each item.
Amendment / Change Fees
Need to make a change? We can help, but it may cost a small fee:
- Changes made 7+ days before a single-day tour: ₹30 minimum fee per change
- Changes made 24+ days before a multi-day tour: ₹30 minimum fee per change
This applies to date changes, name edits, and switching to another tour.
Contact Us
For all cancellations, refunds, or changes — always email us. Our team is here to help and respond quickly.
Phone: 1234567890
Or use our contact form on the website.
Final Note
We do our best to keep things smooth. But please double-check all tour details before booking. That way, you know exactly what to expect.
Thanks for choosing Makemyflights. We're here to make your journey stress-free — even if plans change.